Before you call for service …
| Problem | Possible Causes | What to Do |
| Refrigerator does not operate | Refrigerator in defrost cycle | Wait about 40 minutes for defrost cycle to end |
| Controls are set to “Off” | Move the controls to a temperature setting | |
| Refrigerator is unplugged | Push the plug completely in the socket | |
| Fuse is blown or circuit breaker is tripped | Replace fuse or reset breaker | |
| Frost or ice crystals | Door left open | Check if package is preventing door from closing |
| Automatic icemaker not working | Power switch on “Off” | Set the power switch to “On” position |
| Water supply not connected | Check your Owner’s manual for instructions to reconnect | |
| Freezer compartment too warm | Wait 12-24 hours for the refrigerator to cool down | |
| Piled up ice cubes caused the icemaker to shut off | Level cubes in the bin by hand | |
| Frequent buzzing sound | Icemaker power switch is “On” but water is not connected | Set power switch to “Off” position to avoid damage to the water valve |
| Ice cubes have funny taste or odor | Ice storage bin needs cleaning | Empty the bin and discard old ice cubes |
| Interior of refrigerator needs cleaning | Clean | |
| No ice cubes | Supply lin or shutoff valve is clogged | Call a plumber |
| Refrigerator has odor | Foods transmitting odors | Tightly wrap foods with intense odors; keep an open box of baking soda in the refrigerator, replacing it every three months |
| Food freezing in the Refrigerator | control is set too cold | Adjust |
| Food too close to air vent | Rearrange Items | |
| Water dispenser does not work | Water supply line not connected | Install the water supply line |
| Water filter clogged | Replace filter cartridge | |
| Air may be trapped in the water system | Press the dispenser arm for at least 2 minutes | |
| Water spurting from dispenser | Filter cartridge is new | Run water from the dispenser for at least 3 minutes |
| Water not being dispensed | Water in reservoir is frozen | Set rerfrigerator control to a warmer setting and wait for 24 hours. If problem persists, call your service person |
| No water or ice cube production | Shutoff valve or supply line clogged | Call plumber |
| Filter cartridge not properly installed | Remove and reinstall filter cartridge properly. Check owner’s manual | |
| Water leaking from dispenser | Possibly air in the water line | Dispense water for at least 2 minutes to remove air from the line |
| Water has poor taste or odor | Dispenser not being used | Dispense all water until the supply is replenished |
| Actual temperature not equal to set temperature | Warm food added to refrigerator | Allow 24 hours for system to stabilize |
| Defrost cycle in process | Allow 24 hours to stabilize |